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Frequently asked questions
Will I be charged after I sign up?
Absolutely not. We will not charge you when you sign up for our free trial or a Personal plan.
Can I change my plan later?
You can upgrade or downgrade your subscription plan by contacting our support team.
Will my data be safe?
Data in Reply Now is protected by 256-bit SSL security. No data is disclosed to third parties.
Can I use Reply Now on my mobile phone or iPad?
You can use the Reply Now app to quickly respond to incoming chats on your phone or iPad.
We have desktop versions of the app as well. You can download them on the Download page of the website.
Can I connect several channels of the same type?
Yes. If you have, for example, several Facebook pages, you can connect them to your account.
Can I assign different social channels to different teams?
Yes. You can organize your work in such manner that different teams work over different social channels.
What will happen if I try to connect an already connected social channel to another Reply Now account?
We do not allow this. You will receive a message that the selected social channel is already used in another Reply Now account.